Terms and Conditions
Welcome to Gardening Chessington. These Terms and Conditions govern your use of our gardening services. By engaging with us, you agree to adhere to and be bound by the following terms. Please read them carefully.
1. Services Provided
We offer a comprehensive range of gardening services designed to meet your outdoor needs. Our services include:
- Landscaping: Designing and creating aesthetically pleasing garden spaces.
- Lawn Maintenance: Regular mowing, fertilizing, and weed control to keep your lawn healthy.
- Planting: Selection and installation of plants suited to your garden’s environment.
- Pruning and Trimming: Maintaining the shape and health of trees and shrubs.
- Garden Clean-Up: Removal of debris and preparation of gardens for different seasons.
2. Booking and Scheduling
Our services can be booked through our online portal or by contacting our customer service team. Booking is subject to availability, and we strive to accommodate your preferred schedule.
2.1. Confirmation
- All bookings are confirmed via email or phone.
- Changes to bookings must be requested at least 24 hours in advance.
2.2. Cancellations
Should you need to cancel a service, please notify us at least 24 hours before the scheduled time to avoid cancellation fees.
3. Payment Terms
Payment for services is due upon completion unless prior arrangements have been made. We accept various payment methods, including credit cards, debit cards, and bank transfers.
3.1. Invoicing
Invoices will be issued upon completion of the service. Please ensure that all payments are made within 14 days to avoid any late fees.
3.2. Late Payments
Late payments may incur additional charges. If payment is not received within the specified period, we reserve the right to suspend services until payment is made.
4. Cancellation and Refund Policy
If you need to cancel a service, please inform us at least 24 hours in advance. Cancellations made within 24 hours of the appointment may be subject to a cancellation fee equivalent to 50% of the service cost.
Refunds for services not rendered will be processed within 14 days. Please contact our customer service team for any refund requests.
5. Liability
Gardening Chessington strives to provide high-quality services. However, we are not liable for any indirect or consequential damages arising from the use of our services.
5.1. Property Damage
We take utmost care to prevent any damage to your property. In the unlikely event of damage, please notify us immediately so we can address the issue promptly.
5.2. Personal Injury
We maintain insurance coverage to protect against personal injury claims. Our team is trained to uphold safety standards to minimize risks.
6. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing and improving our services. We do not share your information with third parties without your consent, except as required by law.
6.1. Data Protection
We adhere to data protection regulations to ensure that your personal information is securely stored and managed.
6.2. Communication
By using our services, you consent to receiving communications from us regarding your bookings, services, and special offers.
7. Intellectual Property
All content provided by Gardening Chessington, including text, images, and logos, is the property of our company and is protected by intellectual property laws.
7.1. Use of Content
Unauthorized use, reproduction, or distribution of our content is prohibited. You may not use our content for commercial purposes without explicit permission.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardening Chessington operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9. Changes to Terms
Gardening Chessington reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates.
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardening Chessington regarding the use of our services, superseding any prior agreements or understandings.
13. Amendments
We may amend these terms from time to time to reflect changes in our services or legal requirements. Continued use of our services after such changes constitutes your acceptance of the new terms.
14. Force Majeure
Gardening Chessington shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.
15. Feedback
We welcome your feedback. Any feedback provided can be used by Gardening Chessington to improve our services. By submitting feedback, you grant us the right to use it without any obligation to compensate you.